Welcome to Virtual Solutions

Exceptional Digital Marketing Services

Bespoke Service

We'll help you create an exceptional digital experience for your customers that grows and accelerates your brand .

Dedicated Support

We offer our clients professional advice, support and updates to help them remain in front of their competition.

100% Positive Feedback

We receive consistently high praise from our clients, with Virtual Solutions you can be sure that you’re in capable hands.

virtual solutions digital marketing services

Step 1 - Audit

We'll conduct an extensive audit into your business, its processes, customer experience, and assess your performance against your competitors and current industry standards.

Step 2 - Strategy

We create an optimised, data-driven strategy for your business – using both the targeted information gathered in Step 1, and a wide variety of cutting edge marketing techniques, to provide you with a customised bespoke blueprint for your business.

Step 3 - Implementation

We offer two solutions to put your strategy into place. We can either act as your outsourced marketing department, providing all required digital services – or we can train your in-house team at your place of business.

How Will You Benefit From Our Services?

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Save Time

We know time is at a premium – managing, analysing and perfecting your social media, branding, website design, PR, advertising and content, can take up a lot of it.
Virtual Solutions can look after your essential marketing and administration needs, freeing you up to focus on your core business activities.

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Increase Sales & Brand Awareness

Whether you are looking to increase customer numbers, boost your sales, or even launch a new product line – Virtual Solutions can help by providing a bespoke service, fully customised to meet your needs.

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Save Money

Hiring an in-house marketing team is expensive!
By outsourcing your marketing department to Virtual Solutions you’ll receive the expert services your business deserves, for a flat rate monthly fee.

SUPPORTING YOUR BUSINESS

We'll work with you to develop a bespoke package to support your
Marketing, Social Media and Business needs.

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Customer Testimonials

  • Even after just a month working with Dawn we feel very lucky to have found her. She is a consumet professional, vast experience and absolutely knows her stuff inside out. She’s a brilliant communicator for us and within our little company and feels like we’ve been working together forever. She is absolutely brilliant and we look forward to working together for a long time to come. Sometimes we just get real lucky in life and that’s how we feel about finding Dawn. Fabulous!
    ALEX MITCHELL MD AND FOUNDER - SUPOTCO
  • I've worked with Dawn on a number of projects to date and have found her to be the ultimate professional in both her approach and her depth of knowledge in digital marketing. She is also a highly skilled trainer who was able to deliver social media sessions tailored to our needs which she completely over-delivered on. In addition, her high ethical standards and complete transparency have been hugely appreciated. Dawn is a real pleasure to work with and her calm manner is a welcome relief to the manic world of digital marketing. She has been an amazing asset to my business Sumo Search and I've no doubt we'll be working with her on many more occasions in the future. I would not hesitate in the least to recommend her for any digital marketing work.
    NIKOLETTA STAMATATOS CHIEF - MAKE IT HAPPEN!
  • I have had the pleasure of working with Dawn on a number of projects recently, I find Dawn to be a true professional in terms of her approach and completion of a task. Dawns style is refreshing and constructive as she is a very task focused individual that likes to get a job done. I would recommend anyone considering Dawns services to give Dawn a go, and let her work speak for itself.
    NEIL BARRETT DIRECTOR - SALUTE LOCAL JOBS
  • Dawn works with us to create a much more effective social media campaign for Succeed In The City coaching. She has the gift of distilling what we do into social media messages that have resonated with our market. She has also made many useful recommendations to us about better website design and PR opportunities. Dawn has been brilliant working with us in partnership to encourage us to be more adventurous with our social media. Thoroughly recommend her.
    NICKY CAREW EXECUTIVE COACH - SUCCEED IN THE CITY
  • I have recently been working with Dawn on digital and social strategies and implementation. Her understanding of this "arena" is undoubted. What I really like about Dawn however, and what has set her apart for me, is her willingness to "own" a project, holding me accountable when necessary and chasing content/details etc rather than allowing campaigns to slow/stall. I would have no hesitation in recommending Dawn
    RICHARD JONES SALES LEADER -
  • Really good job. For us it was worth every penny
    Kera H, Dubai AE -
  • Brilliant social media plan and provided within the time promised. I will definitively be using Dawns services again.
    Junaid M, Rochdale GB -
  • Good to work with Dawn, professional and efficient. Would highly recommend.
    Richard H, Bozhou CN -
  • Dawn has proven that no task is too small nor too large, she contributes and take initiative in so many ways (with much success) that a project manager is needed just to keep up with her. Her sound mind of technical insights, delivery, skills and combination of social-digital and communications is a perfect mix, blend and recipe for success. Dawn is a true digital marketeer with so much skill and passion that drives results through the roof!. Should anyone need to be noticed using digital and social tools then Dawn is the person to go to. A true inspiration and a true team player, never complains, never feels down, constantly striving and delivering with immaculate results every time!. Always has been a pleasure and always will be a pleasure working with her!.
    Asaad Al-Shadhir Strategic Creative Director -
  • Dawn Gribble is simply an outstanding individual and it seeps through to her team. Nothing is too much and this attitude thoroughly makes her an invaluable member of any team as she truly goes over and beyond! We achieved the no 1 trending event on Twitter, 84,000+ people talking about is on Facebook, regional recognition for a 1st time event, Social Media Week Dubai #SMWiDubai in such a short space of time and resources through sheer commitment and dedication.
    Andy O Managing Consultant – Effective Communication -
  • I've worked with Dawn on a number of projects to date and have found her to be the ultimate professional in both her approach and her depth of knowledge in digital marketing. She is also a highly skilled trainer who was able to deliver social media sessions tailored to our needs which she completely over-delivered on. In addition, her high ethical standards and complete transparency have been hugely appreciated.
    Nikoletta Stamatatos Chief of Make It Happen! -
  • Even after just a month working with Dawn we feel very lucky to have found her. She is a consummate professional, vast experience and absolutely knows her stuff inside out. She’s a brilliant communicator for us and within our little company and feels like we’ve been working together forever. She is absolutely brilliant and we look forward to working together for a long time to come. Sometimes we just get real lucky in life and that’s how we feel about finding Dawn. Fabulous!
    Alex Mitchell Founder and MD of Supotco -

Read Our Latest Blogs

Interview with MissingLettr Founder Ben
| by VAteam

Interview with MissingLettr Founder Ben

Making the Most of Your Blog Content: An Interview with MissingLettr’s Founder, Ben   Having great blog content is increasingly more important when increasing your reach and customer engagement rates – ‘websites with blogs have 434% more indexed pages.’ (Source) But once you’ve got your content out there, what else can you do with it? MissingLettr is an innovative platform that takes your blog, and turns it into actionable content, creating automatic social media campaigns that drive traffic for an entire year.’  With the created content being fully reviewable, you’re able to create engaging content at a click of a button, whilst still be certain that your brand is expressed professionally and with a consistent voice. Today we’re speaking with Ben, the founder of content creation site MissingLettr, about the site – what it does now, how it came about, and what their plans are for the future.
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The Importance of Brand Values
| by VAteam

The Importance of Brand Values

The Importance of Brand Values   Having a ‘Brand’ is more than just a logo or a slogan – the term encapsulates the entirety of your business and influences how customers perceive you. The way you handle your brand image is vital in determining opinion and gaining market leadership. Your brand values are the foundation on which your brand is built. Your Brand Values are essentially what you have decided as goals, methods of interaction, the way in which you express yourself, and the ‘voice’ of your business. It is essential that you have a strategy in place for promoting these values to ensure optimal reach and positive exposure. Your customers will want to know who your business is, what your company stands for – and what position (if any) it takes on wider social issues; these are all matters that your brand values need to address. In their study, MediaCom found that, ‘40% of consumers have abandoned a brand because of poor values’ (Source). This is a huge potential loss to a business, and highlights just how important your brand values are, and why you need to get them right.
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What is Social Media Advocacy? How does it Work?
| by Dawn Gribble

What is Social Media Advocacy? How does it Work?

What is Social Media Advocacy? Social Media Advocacy is the process of using personal social media channels to promote and share business posts and content with friends and associates. It can be roughly divided into three sections: Personal Advocacy – Where you personally share your company’s posts, blogs, tweets, etc. Employee Advocacy – Where your employees share the company content in their private social media networks. Ambassador Advocacy – Where you have a group of dedicated followers or ‘fans’ who share your brand’s content in their personal social media channels.
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Why You Need to Replace Your Flash Website
| by Dawn Gribble

Why You Need to Replace Your Flash Website

Say Goodbye to Your Flash Website Why should you replace your Flash website? Modern technology changes at an incredible speed, and with it so too does the software required to develop, create, run and maintain it. Whilst some platforms are able to evolve and adapt to the new requirements, others find themselves floundering – and eventually (or sometimes suddenly) become obsolete.
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How to Use Social Media for Customer Service
| by Dawn Gribble

How to Use Social Media for Customer Service

Social Media for Customer Service Social Media for Customer Service - In an increasingly digital market, customers expect a certain level of online engagement, with faster response times in all areas of their shopping experience – it’s not just the ease of initial purchase or a quick shipping (or collection) option that these expectations relate to, it is also how quickly they can connect with the company for their customer service needs - before, during and afterwards. Social Media plays a huge role in modern customer services – with different platforms connecting people from across the globe; interacting with one another and with businesses has never been easier or more direct.
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What is Social Selling?
| by Dawn Gribble

What is Social Selling?

Social Selling Explained The use and growth of social media in the last few years has had a huge impact on the way businesses and companies conduct themselves – from advertising to customer service and selling directly on those platforms, there has been a great deal to learn about and adjust to. There are now many different terms that use ‘Social’ as a descriptor – social selling, social media management, social media advertising; and it may be tempting to try to combine these elements into one, but whilst some professional services can provide dedicated assistance with all of these issues and operate the varying practices in concert with one another, it must be understood that they are all very different jobs, with their own bespoke best practices and end goals. What does Social Selling mean? Social selling is not about getting that sale in and finalised – it is a vital tool which keeps your company and brand at the forefront of the consumer consciousness; it utilises social media platforms to determine who your customer is, connect with them, understand what it is they want from you and your product (or service) and then encourages prospective buyers to come to your company. Put simply, the social selling techniques are for relationship building and cultivating brand awareness on a more personalised level; something that is increasingly becoming more important – your customers want to feel that they are important to you, social selling gives you the tools to create customised interactions with your audience and make them feel like they are wanted and appreciated. Why does Social Selling matter? Companies who don’t have some sort of online presence are missing out on a huge potential market. In these times where the vast majority of the global population has access to the internet and makes purchases online (Between December 2016 and January 2017, more than 1 in 5 of the global population shopped online) getting your company name recognised and users aware of your brand is key to success. In 2016 MarketCube (on behalf of LinkedIn) conducted a survey with 1017 US sales or business professionals – they found that more than 70% of their panel used social selling tools (including LinkedIn, Facebook and Twitter), and that 90% of the individuals in the group who were considered to be the ‘top salespeople’ of their respective businesses used these tools as part of their sales strategy. In 2016, 97% of global online adults aged 16 to 64 used or visited a social media site at least once per month – an estimated 1 in every 3 minutes spent online was spent using social media – with an average daily engagement of nearly 2 hours (1hr 58 minutes) Companies who are not seen engaging with their audience will soon fade from the public consciousness – but whilst publicity stunts and one-off events may generate a certain ‘buzz’ it will only last until the next interesting topic arises. Having a social selling strategy allows your company to respond to current events in a manner best suited to your business, it lets potential clients see that you are active and socially aware – encouraging them to engage with you, without having to create an ‘artificial’ engagement that may actually backfire and turn your intended audience away from you. Having a strong strategy in place is vital, and social selling is one way to nurture and grow your rates of engagement, increase your brand awareness and promote a positive company reputation. Social Selling can essentially be broken down into four main approaches – creating a strong brand, building relationships, engaging with your customers and focusing on your prospects. In 2016, 91% of retail brands used two or more social media channels allowing them potential access to the 2.3 billion users who were active that year.   Why Do You Need Social Selling? Having a social media presence gets you brand recognition, allows you to build relationships (not just with potential customers, but other businesses as well), and ensure your customer service is running at optimal speed. There are many tools available (such as Google Analytics or Hootsuite) which allow you to optimise your approach to social media, and then record a quantifiable data stream to analyse. Getting the right balance of content, approach and channel exposure may take some time – you will need to fully understand who your customer is and what they want from you, then find out which social media platforms they make the most use of (there is no point targeting your advertising at a channel that your target audience doesn’t use). Once you have created and optimised your customer profile and begun your engagement, you can use the social selling techniques to create further recognition and trust in your brand, generating new leads and potentially new sales. Using the data provided by the analytic sites, you will be able to see which parts of your strategy are working, which aren’t – which could do with improvement, and which need to be expanded on because they’re doing well. Social Selling gives you the tools to show your audience that your company is active, aware and approachable, and provides you with the data to turn those connections into potential sales.
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