Social Media Management
Social media has quickly moved to being one of the central parts of life for many people. It is used to keep up with friends, meet new people and to see what is happening in the world. Increasingly, it is also used to make choices about products to buy, services to use and even companies to become involved with. Recent investments in messenger apps from heavy hitters such as Facebook and Twitter, demonstrate the growing trend of using Social Media as a Customer Service and Sales channel. Having a social media presence is imperative for all types of businesses and this means having good quality social media management team to make the most of it.
We achieved the no 1 trending event on Twitter, 84,000+ people talking about is on Facebook, regional recognition for a 1st-time event, Social Media Week Dubai #SMWiDubai in such a short space of time and resources through sheer commitment and dedication.
Dawn did a great job, working out what was required and acting on this promptly
Great work. Very professional. Good communication. Highly recommended.
Great work. Very diligent and responsive. Very satisfied.
Social Media for Business
There are a lot of benefits for a business to having the right social media presence and making the most of websites such as Facebook and Twitter:
- Gain valuable customer insights
- Increase brand awareness and loyalty
- Run targeted ads with real-time results
- Increase website traffic and search ranking
- Provide rich customer experiences
- Generate higher converting leads
There is something of an art to using social media as a business, and this is where Virtual Solutions can help. As experts in using these channels, we can help your company establish itself on social media, present in the places that your customers frequent, online communities with quality and engaging content.
We’ll create a strategy that is customised to your business, its needs and its goals. We’ll analyse your customers to see what sites they use and focus attention on these while maintaining a consistent presence on others. We can help you capitalise in a positive way on trends across social media that can make your brand stand out from the competition – acting as your dedicated brand champion.
Social Media Management
We use the latest tools and techniques to seamlessly update each of your channels on a daily basis with targeted posts as well as ensuring that any posts, comments or replies are engaged with in a positive way. We can spot any customer service issues and advise you so that steps can be taken and solutions offered via the medium that they are raised.
We also monitor the websites for mentions of your brand and look for opportunities to enhance your reputation online. This might include PR opportunities or the chance to work with influencers or journalists. This can involve segmented lists to highlight the right people to work with.
Finally, we want you to see first-hand what we do, the results of our efforts and what people are saying about your company due to our work. This means we will provide weekly analysis reports along with strategy suggestions that mean we can help you keep on top of the latest changes and trends.