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Hospitality Marketing Experts


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Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.


With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

How Can We Help You

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.


With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.



Digital Strategy

  • Brand Analysis
  • Customer Experience
  • Performance Monitoring & Performing
  • Reputation Management
  • SEO Optimisation
  • Website Design & Development

Social Media

  • Campaign Planning
  • Community Management
  • Content Creation
  • Influencer Marketing
  • PPC Advertising
  • Social Media Strategy

Content Creation

  • Blogs
  • eBooks & Magazines
  • Menus & Reviews
  • Newsletters
  • Press Releases
  • Website Copy


  • Conferences
  • In-House Training
  • Market Research
  • Mystery Shopper
  • Strategy Analysis
  • Workshops


“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”

Eliot Seaborn-Wren

Chef Patron - The Carlton Hotel

“Very professional in their work 5 Star ++++ Will use again in the future”

Sherwin Boyce

Kariwak Village Holistic Haven & Hotel

“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”

Andrea Stavrinidou

wagamama International - Franchise Executive

“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”

Rebecca Fischer

Healing Hotels of the World


  • All
  • Company News
  • Coronavirus
  • Hospitality Highlights
  • Hotels & Hospitality
  • Restaurants

Coronavirus – Planning Ahead

Coronavirus – Next Steps It’s easy to get caught up in the panic surrounding coronavirus at the moment. Not only has the virus spread at an alarming rate in the past week, becoming a bigger health concern to us and our loved ones than before, but now we’re all being advised to avoid public places. [...]

Hospitality Highlights 24th March 2020

News curated by Virtual Solutions McDonald’s have announced they are closing all restaurants across the UK and Ireland from 7pm on 23 March 2020. The company had previously closed their doors to ‘sit down diners’ but were still operating a drive-thru service across all sites that had one. As of this evening though, even this [...]

Virtual Solutions – Weekly Update

As Digital Marketing specialists, we pride ourselves on always being in-tune with the latest changes in the industry, ready to take advantage of the latest digital innovations as they come in. We follow the latest trends and digital advancements, so our clients don’t have to. After all, they have hotels and restaurants to run. It’s [...]

Hospitality Highlights 18th March 2020

Update 18/03/2020 - Coronavirus Briefing for the Hospitality Industry UK Hospitality Industry Faces “Thousands of Closures” The news comes in response to the lack of footfall and bookings throughout the UK hospitality industry, forcing hotels and restaurants to close. Or at least function on minimal capacity. This has forced some businesses to make tough decisions [...]