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Hospitality Marketing Experts



Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.


With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

How Can We Help You

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.


With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.



Digital Strategy

  • Brand Analysis
  • Customer Experience
  • Performance Monitoring & Performing
  • Reputation Management
  • SEO Optimisation
  • Website Design & Development

Social Media

  • Campaign Planning
  • Community Management
  • Content Creation
  • Influencer Marketing
  • PPC Advertising
  • Social Media Strategy

Content Creation

  • Blogs
  • eBooks & Magazines
  • Menus & Reviews
  • Newsletters
  • Press Releases
  • Website Copy


  • Conferences
  • In-House Training
  • Market Research
  • Mystery Shopper
  • Strategy Analysis
  • Workshops


“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”

Eliot Seaborn-Wren

Chef Patron - The Carlton Hotel

“Very professional in their work 5 Star ++++ Will use again in the future”

Sherwin Boyce

Kariwak Village Holistic Haven & Hotel

“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”

Andrea Stavrinidou

wagamama International - Franchise Executive

“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”

Rebecca Fischer

Healing Hotels of the World


  • All
  • Company News
  • Coronavirus
  • Interviews
  • Restaurants

What The Food… November

Welcome to our newest Restaurant and Food Industry feature, where we order up some of the most interesting, unusual, essential, or controversial news stories of the last month, give you a quick break down of what it was about, and share our opinions and takeaways with you. The Impact of Covid on the Industry Covid: [...]

Coronavirus Update – 22 November 2020

We’re well into the second UK lockdown now, and concerns are still being raised over tier-systems, financial support, and other important issues. With the lockdown scheduled to end on December 2nd, I think it’s safe to say we’re all watching to see whether this remains the case, or if the rules will go on into [...]

The Post-Pandemic Future of Restaurants

Once the epicenter of casual social interaction, COVID-19 has turned the hospitality industry on its head. By now, most people are familiar with how the pandemic has affected restaurants: decreased or eliminated indoor dining, earlier “last call” times, capacity limits, and a huge shift toward delivery. Grabbing lunch from a favorite spot might now mean [...]

How Can a Caterer Make a Profit Using Their Own Website?

Dawn Gribble talks about how Caterers can make a profit using their own website. Her advice includes the key elements a Restaurant website needs, including fresh content, clear lines of communication, a responsive build and secure certification. “It’s your site – your story, your food, your passion, your customers – show the best of who […]

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