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Hospitality Marketing Experts


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Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.


With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

How Can We Help You

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.


With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.



Digital Strategy

  • Brand Analysis
  • Customer Experience
  • Performance Monitoring & Performing
  • Reputation Management
  • SEO Optimisation
  • Website Design & Development

Social Media

  • Campaign Planning
  • Community Management
  • Content Creation
  • Influencer Marketing
  • PPC Advertising
  • Social Media Strategy

Content Creation

  • Blogs
  • eBooks & Magazines
  • Menus & Reviews
  • Newsletters
  • Press Releases
  • Website Copy


  • Conferences
  • In-House Training
  • Market Research
  • Mystery Shopper
  • Strategy Analysis
  • Workshops


“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”

Eliot Seaborn-Wren

Chef Patron - The Carlton Hotel

“Very professional in their work 5 Star ++++ Will use again in the future”

Sherwin Boyce

Kariwak Village Holistic Haven & Hotel

“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”

Andrea Stavrinidou

wagamama International - Franchise Executive

“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”

Rebecca Fischer

Healing Hotels of the World


  • All
  • Hospitality Highlights
  • Hotels & Hospitality
  • Insights

Hospitality Highlights 1st June 2020

News curated by Virtual Solutions Brew Dog’s libel case has been dismissed by the High Court. The spat began when an employee from Frank revealed a press release saying Brew Dog will be distributing US brewery Scofflaw’s products in the UK. Brew Dog felt the press release compromised them as critics of Donald Trump and [...]

Marketing Your Hospitality Brand Now – 10 Things You Need to Know

Marketing Your Hospitality Brand Now - 10 Things You Need to Know Hospitality marketing during a time of pandemic can be a difficult thing to get right. Not only do you need to consider your operational practicalities and budgetary constraints, but you also need to establish what content is important - and what may be [...]

Hospitality Highlights 29th May 2020

News curated by Virtual Solutions Burger King hands out oversized crowns in an effort to encourage social distancing in Germany. The fast-food chain recently reopened many of its branches across Germany in throughout May but has continued to take social distancing very seriously to prevent the spread of coronavirus. The crowns are similar to the [...]

Hospitality Highlights 22nd May 2020

News curated by Virtual Solutions Hotel chain @Accor has launched a new cleanliness initiative called ‘AllSafe’. The Accor Group has become the latest hotel brand to create a new scheme for improved health and safety procedures. The plan is part of their strategy to increase customer confidence when they return, allowing them to be comfortable [...]