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WORLD LEADERS

The UK are World Leaders in Food & Beverage industry with the sector valued at £87.6 billion

Virtual Solutions is ranked as the #1 Customer Experience Expert in the UK

REPUTATION

Only 1 out of 26 unhappy customers complain - how much revenue could you be losing?

74% of purchases are made via influencer recommendations

ONLINE PRESENCE

88% of social media users access networking sites daily

50% of consumers look at online reviews before deciding where to eat or stay

THREATS TO THE MARKET

While average F&B spend in the UK has increased, frequency rates are down. Brexit has caused uncertainty in the Hospitality sector, with growth expected to slow.

ABOUT VIRTUAL SOLUTIONS

HOW WILL YOU BENEFIT FROM OUR SERVICES

INCREASE BOOKINGS & BRAND AWARENESS

Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.

EXCEPTIONAL CUSTOMER EXPERIENCE

With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

how-can-we-help-you
SAVE TIME & RESOURCES

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.

STREAMLINE YOUR OPERATIONS

With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.

115 YEARS

COMBINED INDUSTRY EXPERIENCE

97

DELIGHTED CLIENTS

83

5 STAR REVIEWS

38 MILLION

PEOPLE ENGAGED

CLIENTS WE'VE HELPED





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