With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.
With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.
- Brand Analysis
- Customer Experience
- Performance Monitoring & Performing
- Reputation Management
- SEO Optimisation
- Website Design & Development
- Campaign Planning
- Community Management
- Content Creation
- Influencer Marketing
- PPC Advertising
- Social Media Strategy
- eBooks & Magazines
- Menus & Reviews
- Press Releases
- Website Copy
- In-House Training
- Market Research
- Mystery Shopper
- Strategy Analysis
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Influencer Marketing is a powerful tool that has changed the way many brands approach their customer engagement, especially with their digital ...
Food and Beverage Brands are competing in a market that is constantly changing. Whether it’s due to new technologies, new product ideas, or ...
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Hotel Management isn’t something that’s planned out once, put into place and left – it’s a constant evolution of changing markets, ...
One of the biggest advantages of Social Media platforms is the way that these social networks can connect you with a massive audience. Being ...
What do people look for when they’re choosing a restaurant to visit or order from? The obvious answers are great food and value for money.
Social Media isn’t all about the numbers, and it’s vitally important to your restaurant brand that you get it right. There is so much ...
When you think about Mystery Shopping, you may not assume that it’s something that can benefit your restaurant – but there are a number of ...
Measuring the effects of a Social Media marketing campaign isn’t always a clear cut procedure, unlike sales where you have a direct cause and ...
As a Hospitality Brand, you will have a solid idea of who you are, what you do, and what you offer – but you need to be asking yourself, are ...
Special Events can be held for any number of reasons – from celebrating your opening anniversary, to engaging with the local community, to ...