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Industries We Work With

Hotels
Resorts
City & Business Hotels
Serviced Apartments
Self-Catering Venues
MICE
Restaurants
Take-Aways & Dark Kitchens
Food Service & HORECA Suppliers
F&B Brands

Hospitality Marketing Experts

ENJOY A 5-STAR SERVICE AS STANDARD

INCREASE BOOKINGS & BRAND AWARENESS

Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, VSG can help with our world-class integrated marketing solutions.

EXCEPTIONAL CUSTOMER EXPERIENCE

With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

How Can We Help You
SAVE TIME & RESOURCES

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.

STREAMLINE YOUR OPERATIONS

With VSG you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.

WHAT WE DO

Story

Tone of Voice, Logo Design, Communication Guidelines, Style Guides, Personal Branding, Customer Experience Management, Mystery Shopping, and Reputation Management.

Strategy

Market Research, Feasibility Studies and Competitor Analysis to specific strategies for SEO, Social Media and Event & Product Activations.

Solutions

Social Media Management, Content Marketing, SEO, Event Planning, Workshops & Training, Campaign Creation, Whitepaper Development, Copywriting, Explainer Videos, Presentations, Reports, and Graphic Design.

SELECTED CLIENTS

“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”

Eliot Seaborn-Wren

Chef Patron - The Carlton Hotel

“Very professional in their work 5 Star ++++ Will use again in the future”

Sherwin Boyce

Kariwak Village Holistic Haven & Hotel

“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”

Andrea Stavrinidou

wagamama International - Franchise Executive

“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”

Rebecca Fischer

Healing Hotels of the World

RECENT POSTS

  • All
  • Branding & Communication
  • Digital Marketing
  • Restaurants

The Importance of Brand Communication for Food and Beverage Products

The Importance of Brand Communication for Food and Beverage Products We know that creating a unique Food and Beverage (F&B) product is a labour of love; it requires dedication, persistence, and patience. Your brand identity is key to making a positive impression with customers, stockists, wholesalers, and venues looking for new innovations to add to [...]

Why The Right Social Strategy Will Make Your Brand a Success

Why The Right Social Strategy Will Make Your Brand a Success   The Food and Beverage Industry is huge, and it caters to a lot of different people and areas – from selling direct to the public with Business to Consumer (B2C) approaches, to selling Business to Business (B2B) with wholesaling – there is a [...]

Ways to Market Your Restaurant

How to Market Your Restaurant in 2021 and Beyond Restaurant and Food & Beverage (F&B) industries are still feeling the impact of the COVID-19 pandemic, but as new vaccines and measures roll out, and restrictions begin to ease, the road to recovery is starting to look clearer. 83% of adults say they’re not eating on [...]

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