Hospitality Marketing Experts
ENJOY A 5-STAR SERVICE AS STANDARD
Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, VSG can help with our world-class integrated marketing solutions.
With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.
We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.
With VSG you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.
WHAT WE DO
Story
Tone of Voice, Logo Design, Communication Guidelines, Style Guides, Personal Branding, Customer Experience Management, Mystery Shopping, and Reputation Management.
Strategy
Market Research, Feasibility Studies and Competitor Analysis to specific strategies for SEO, Social Media and Event & Product Activations.
Solutions
Social Media Management, Content Marketing, SEO, Event Planning, Workshops & Training, Campaign Creation, Whitepaper Development, Copywriting, Explainer Videos, Presentations, Reports, and Graphic Design.
SELECTED CLIENTS
“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”
Eliot Seaborn-Wren
Chef Patron - The Carlton Hotel“Very professional in their work 5 Star ++++ Will use again in the future”
Sherwin Boyce
Kariwak Village Holistic Haven & Hotel“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”
Andrea Stavrinidou
wagamama International - Franchise Executive“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”
Rebecca Fischer
Healing Hotels of the WorldRECENT POSTS
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Why Your Hotel Needs to be Pet Friendly
Why Your Hotel Needs to be Pet Friendly In some respects, all hotels and hospitality venues need to have facilities that are suitable for animals for those travellers who have service animals. But there are a growing number of people who want to travel with their pets as well - according to PetsPyjamas, there has [...]
Ghost Kitchens: Are They Here to Stay?
Ghost Kitchens: Are They Here to Stay? Also known as Dark, Virtual, or Cloud Kitchens, Ghost Kitchens are delivery only take-aways, prepared and cooked in an industrial kitchen, without a front of house element. As with any venture, there are both pros and cons to this model, such as lower overhead costs and quicker launch [...]
Why Limited Opening Shouldn’t Mean Limited Marketing
Why Limited Opening Shouldn’t Mean Limited Marketing Marketing your hospitality business is an essential way of attracting customers, building reputation, and gaining industry authority; but with the COVID-19 pandemic causing major limitations to service and opening availability, it might seem like spending your limited budget on marketing is a waste of money. But this [...]