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Hospitality Marketing Experts


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Whether you are looking to increase guest reservations, boost bookings during quieter times, launch a menu or special offer, promote an event, or raise awareness of your brand, Virtual Solutions can help with our world-class integrated marketing solutions.


With more and more guests turning to social media and review sites to aid them in their purchasing decisions, it's vital to have a strong online presence. We can ensure that your guests receive a responsive, friendly and courteous service at all times with our managed Customer Experience and Social Media solutions.

How Can We Help You

We know your time is at a premium – it can be difficult, if not impossible, to balance monitoring your digital channels in addition to your day-to-day operations. Our experts will manage your online presence, PR and reputation to drive profits, allowing you to focus on venue management.


With Virtual Solutions you’ll receive the expert services your business deserves.
We'll consult with you regularly to help you streamline your processes, encourage customer loyalty and optimise your Return on Investment.



Digital Strategy

  • Brand Analysis
  • Customer Experience
  • Performance Monitoring & Performing
  • Reputation Management
  • SEO Optimisation
  • Website Design & Development

Social Media

  • Campaign Planning
  • Community Management
  • Content Creation
  • Influencer Marketing
  • PPC Advertising
  • Social Media Strategy

Content Creation

  • Blogs
  • eBooks & Magazines
  • Menus & Reviews
  • Newsletters
  • Press Releases
  • Website Copy


  • Conferences
  • In-House Training
  • Market Research
  • Mystery Shopper
  • Strategy Analysis
  • Workshops


“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.”

Eliot Seaborn-Wren

Chef Patron - The Carlton Hotel

“Very professional in their work 5 Star ++++ Will use again in the future”

Sherwin Boyce

Kariwak Village Holistic Haven & Hotel

“I had the pleasure of doing a crash social media training with Dawn to bring me up-to-speed with the current Facebook and Instagram insights and trends. I found the time spent with her very constructive, and I was really impressed by how many apps and industry insights she exposed me to!”

Andrea Stavrinidou

wagamama International - Franchise Executive

“I personally wanted to thank you for everything you have done! it was an absolute pleasure to work with you! thank you for your great support, your kind messages and every little step you helped us to grow our business.”

Rebecca Fischer

Healing Hotels of the World


  • All
  • Coronavirus
  • Hospitality Highlights
  • Hotels & Hospitality
  • Legalities & Business Impact
  • Restaurants

How Can Hotels Manage Social Distancing?

How Can Hotels Manage Social Distancing? Businesses in the UK are slowly beginning to open their doors again, and seeking hotel opening advice is a sensible step forward when it comes to how these hotels manage social distancing, increased focus on health and safety, and making sure that their guests are confident in the safety [...]

Hospitality Highlights 6th July 2020

News curated by Virtual Solutions Pubs taking part in the UK Government’s Test and Trace programme have been warned about data protection. Businesses taking part in the programme will need to collect customer data to make sure if the virus is detected; it can be traced back to the source. But pub owners have been [...]

Hospitality Highlights 3rd July 2020

News curated by Virtual Solutions The 4th July is being referred to as ‘Super Saturday’ after enthusiastic restaurant bookings. According to figures provided by online reservation platform Quandoo, over 44,000 orders have been recorded since the UK Government announced that the hospitality industry would be able to welcome sit down diners again from the 4th [...]

Maximising a Switch to Takeaway During COVID-19 for Future Restaurant Marketing

Maximising a Switch to Takeaway During COVID-19 for Future Restaurant Marketing While the majority of restaurants have had to remain closed during COVID-19 shutdowns, takeaway has still been allowed to operate throughout – and it’s been popular. Once restaurants got over the shock of having to majorly pivot their operation to a socially distanced option, [...]