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5 Important F&B Customer Experience Strategies You Need to Know

5 Important F&B Customer Experience Strategies You Need to Know

5 Important F&B Customer Experience Strategies You Need to Know Customer Experience continues to be one of the deciding factors for customers when choosing who they will spend their time, effort, and money with. For businesses in the F&B industry, where competition is fierce and new innovations are frequent, keeping your customers happy, aware of [...]
How Restaurants Can Differentiate Themselves from the Competition

How Restaurants Can Differentiate Themselves from the Competition

How to Make Your Restaurant Stand Out from the Crowd TL:DR Key Insights for Differentiating Your Restaurant: Knowing your target customer and their interests will help you create relevant promotions and marketing strategies. Analysing what your competitors are doing will help you improve your own services and save money learning from their successes and failures. [...]
How to Make Your Boutique Hotel a Destination Location

How to Make Your Boutique Hotel a Destination Location

What Actually is a Destination Location? What Defines a Boutique Hotel? Why is Luxury Important? How is the Market Changing? How will this affect your venue? What is Destination Marketing and Why Do You Need a Strategy? How Do You Differentiate Your Property from Your Competitors? Destination Marketing Strategies You Need to Know What Actually [...]
The Benefits of Exceeding Guest Expectations

The Benefits of Exceeding Guest Expectations

Several things come to mind when considering what the modern guest expects. The modern travel and hospitality industry is all about advanced technology, artificial intelligence, virtual reality, hyper personalization, and self-service – among others. With guests expecting more and more, it’s worth thinking about the benefits and return on investment of exceeding those expectations.   [...]
Why Communication on Social Media is So Important

Why Communication on Social Media is So Important

The importance of Social Media should not be underestimated. These channels have the potential to connect your business with millions of customers worldwide and are one of the most important areas that your digital marketing strategy needs to cover. If you’re not making full use of your social media channels, you’re missing out on one [...]
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