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What You Need to Know About the Latest Restaurant Trends

What You Need to Know About the Latest Restaurant Trends

Consumer Trends have a huge impact on the Restaurant Industry – attitudes towards various food and drink differ depending on a variety of factors, including location, time of year, and popular opinion. The dishes that your customers want, and don’t want will affect your menu and your sales – so keeping up to date with […]

5 Important F&B Customer Experience Trends You Need to Know

5 Important F&B Customer Experience Trends You Need to Know

Customer Experience (CX) continues to be one of the deciding factors for customers when choosing who they will spend their time, effort and money with. For businesses in the Food & Beverage (F&B) Industry, where competition is fierce and new innovations are frequent, keeping your customers happy, aware of your brand, recommending you to others […]

Interview with Dubai Bites

Interview with Dubai Bites

Please tell us about yourself, and why you started blogging. I started Dubai Bites during my last semester of college. I was studying Mechanical Engineering and had a bit of free time before coming up to finals season, and started the blog on a whim. After thinking of countless names (I was considering @saltandpepperdxb) I […]

Nurturing Relationships with Happy Customers

Nurturing Relationships with Happy Customers

Your customers are the lifeblood of your business, without them you cannot succeed. Having a regular customer base allows for some security with your income, but it is a mistake to think that just because they are loyal, that they will always be. Taking your regulars for granted will foster resentment and lessen the strength […]

Why You Need to Replace Your Flash Website

Why You Need to Replace Your Flash Website

Modern technology changes at an incredible speed, and with it so too does the software required to develop, create, run and maintain it. Whilst some platforms are able to evolve and adapt to the new requirements, others find themselves floundering – and eventually (or sometimes suddenly) become obsolete.

How to Use Social Media for Customer Service

How to Use Social Media for Customer Service

  In an increasingly digital market, customers expect a certain level of online engagement, with faster response times in all areas of their shopping experience – it’s not just the ease of initial purchase or a quick shipping (or collection) option that these expectations relate to, it is also how quickly they can connect with […]

Customer Experience in an Interactive Age

Customer Experience in an Interactive Age

Customer Experience is of paramount importance in the digital age. Businesses and companies of all sizes and types need to not only be aware of, and reactive to the technologies and platforms that connect them to their customers but the way in which they use them as well. How a business chooses to respond to […]