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Stay up-to-date with the latest insights and trends in the hospitality industry.

Coronavirus – Planning Ahead

Coronavirus – Planning Ahead

Coronavirus – Next Steps It’s easy to get caught up in the panic surrounding coronavirus at the moment. Not only has the virus spread at an alarming rate in the past week, becoming a bigger health concern to us and our loved ones than before, but now we’re all being advised to avoid public places. [...]
Hospitality Highlights 24th March 2020

Hospitality Highlights 24th March 2020

News curated by Virtual Solutions McDonald’s have announced they are closing all restaurants across the UK and Ireland from 7pm on 23 March 2020. The company had previously closed their doors to ‘sit down diners’ but were still operating a drive-thru service across all sites that had one. As of this evening though, even this [...]
Hospitality Highlights 18th March 2020

Hospitality Highlights 18th March 2020

Update 18/03/2020 - Coronavirus Briefing for the Hospitality Industry UK Hospitality Industry Faces “Thousands of Closures” The news comes in response to the lack of footfall and bookings throughout the UK hospitality industry, forcing hotels and restaurants to close. Or at least function on minimal capacity. This has forced some businesses to make tough decisions [...]
Hospitality Highlights 16th March 2020

Hospitality Highlights 16th March 2020

Dubai based hotel company Emaar Hospitality has confirmed it will no longer be taking bookings from the 15th of March to the 31st August 2020. This change will be reflected in 3 of the chain's UAE based hotels. Of course, the company has come to this “most difficult” decision to avoid the spread of coronavirus and normally [...]
Hospitality Highlights 12th March 2020

Hospitality Highlights 12th March 2020

The influence of Michelin may be coming to an end according to an article by Restaurant Magazine. While the findings confirm we are not yet living in a post-Michelin era, the system itself is starting to exude less control over the industry when compared to days gone by. For decades a Michelin Star has been [...]
Hospitality Highlights 10th March 2020

Hospitality Highlights 10th March 2020

A recent survey from Technomic shows that restaurant attendance could decrease should Coronavirus become a full-blown pandemic. However as reported last week, takeaway orders could increase as customers avoid public places, but still continue to order their favourite food. Following the survey, it was shown that 32% of respondents said; that should Coronavirus become a [...]
Coronavirus Briefing for the Hospitality Industry

Coronavirus Briefing for the Hospitality Industry

Update 25/03/2020 - Coronavirus Briefing for the Hospitality Industry  What We Can Learn From The SARS Outbreak Coronavirus or COVID-19 shares many similarities with the Severe Acute Respiratory Syndrome (SARS). Like coronavirus, SARS also originated and spread across the Asia-Pacific region, causing chaos and turmoil wherever it was encountered. In 2003 it caused a massive [...]
Hospitality Highlights 6th March 2020

Hospitality Highlights 6th March 2020

Papa John’s are ending the age-old tradition of ‘calling for a pizza’, at least from local branches. Customers will still be able to order their favourite food by telephone, but all orders will now go through a centralised call centre instead of that customer’s local branch. The move comes as part of the company’s new [...]
Hospitality Highlights 5th March 2020

Hospitality Highlights 5th March 2020

Online Travel Agencies (OTAs) are under fire over commission costs. Websites like Booking.com, Trivago and Expedia are being investigated for charging higher rates for hotels than originally thought. With some prices being more expensive for the customer than booking with the hotel directly. OTAs usually appear to have the best deals by comparison, offering certain features for [...]
Hospitality Highlights 3rd March 2020

Hospitality Highlights 3rd March 2020

Drone Manufacturer Mana has created what they call ‘the world’s first aviation-grade drone delivery platform’. Essentially, the company have created a drone that’s capable of collecting a takeaway from a restaurant, then fly it directly to the customer’s door. Manna CEO and founder Bobby Healy hopes that the technology will “transform online food marketplaces, restaurants, dark [...]