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If you’re ready to move with the times and draw customers to your restaurant in the social, mobile, brave new world, then you need to be using Facebook ads for restaurant leads. The time of print media being king has passed, and now social media, particularly Facebook, has become the best place to put your [...]
Customer expectations and buyer journeys have changed. Customers now interact with brands via digital customer service channels; Facebook has evolved into a local guidebook; voice search and chatbots have changed the way we search for information; review sites have impacted our purchasing decisions. In this webinar, we discuss the latest trends in digital [...]
90% of restaurant customers read online reviews before making a reservation, restaurants can lose a significant number of potential diners when a negative review appears on the first page of their search results. Testimonials and reviews play a vital role in restaurant marketing. In this reputation management whitepaper for restaurants, we cover: What [...]
From content marketing and social media strategies to reputation management and monitoring, it can be tough keeping up to date with all of the digital marketing techniques you should be using to promote your restaurant online. We've put together a Digital Marketing Checklists for Restaurants to make sure you're listed where you should be [...]
When you’re speaking with a customer either directly or on the phone, there are visual and audio cues that can help you give their words context, you can tell whether they’re being serious or sarcastic, are happy, angry, concerned or something in between.
Social Media Marketing for Restaurants is one of the most important ways your venue can connect with customers new and old, and
What do people look for when they’re choosing a restaurant to visit or order from? The obvious answers are great food and value for money.
When you think about Mystery Shopping, you may not assume that it’s something that can benefit your restaurant – but there are a number of different areas you, your staff and your venue can benefit from having a Mystery Diner come in and evaluate your restaurant.