When you’re speaking with a customer either directly or on the phone, there are visual and audio cues that can help you give their words context, you can tell whether they’re being serious or sarcastic, are happy, angry, concerned or something in between.
Marketing a restaurant doesn’t just mean having a social media presence and website and hoping that your customers will come to you. In our modern age where people can connect with each other and businesses whenever they want, you need to be actively promoting your brand and your venue to gain their attention.
Food and Beverage Brands are competing in a market that is constantly changing. Whether it’s due to new technologies, new product ideas, or changes in customer opinion and expectation – there is always constant movement. If your brand isn’t ready to get involved and make an impact, your product could end up falling aside […]
Social Media Marketing for Restaurants is one of the most important ways your venue can connect with customers new and old, and
What do people look for when they’re choosing a restaurant to visit or order from? The obvious answers are great food and value for money.
As a Hospitality Brand, you will have a solid idea of who you are, what you do, and what you offer – but you need to be asking yourself, are you conveying this to your guests? Does your online presence accurately represent the truth of your brand? Are you sending the right message?
Special Events can be held for any number of reasons – from celebrating your opening anniversary to engaging with the local community, to simply wanting to do something new to increase hotel bookings, there are thousands of different reasons and different events that hotels can hold. Whilst all of these may wildly differ in […]
Social Media isn’t all about the numbers, and it’s vitally important to your restaurant brand that you get it right. There is so much competition and choice of venues available, that you need to be online and ready to work hard to stand out – otherwise your potential customers are going to go elsewhere. […]