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Our experts will analyse your website, social media channels and reputation to give you a snapshot of how your brand is performing online.
Customer Experience is the interaction between you and your customer and is made up of three major components: the customer journey, brand touch-points and the environmental experience (both online and off). This interaction starts with awareness and discovery and leads on to service, bookings, and advocacy.
Whether your restaurant has six tables or sixty, if you’re a bistro or a burger bar, or something in-between, the Customer Experience you offer is what’s going to convince people to come and eat.
We use our years of experience and training to identify your audience, and what they’re looking for from your restaurant – it’s not enough to just be dishing up good food, customers want an experience that they can’t get anywhere else.
From Buyer Journey Mapping to Website & Digital Assessments, we bring our expertise to your brand and after carefully assessing your needs, we create a Customer Experience strategy that works for you.