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Social Media Management for Hotels

Social Media Management for Hotels

Social Media Management for Hotels

We use the latest Social Media Tools and strategies to Deliver Bookings and Exceptional Customer Experiences with our Social Media Management for Hotels.

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Social Media has changed the way hotels and hospitality brands interact with customers. From the way you advertise, market and deliver customer services. If you don’t have a Social Media Strategy that is properly structured and designed for the specific needs of your venue, you’re not going to be seen by the right people, in the right place at the right time.

We know that you have a lot to manage when dealing with the day-to-day operation of your Hotel. We provide a five star service as standard – without you or your team having to divert time and resources away from their positions.

Before we start, we work with you to understand your driving motivations and what you want to achieve with each campaign. We will research your needs and offer insightful, targeted advice and develop a custom strategy that addresses both your needs and the needs of your guests, encouraging them to have an extended stay on your pages.

We don’t take a ‘set it and forget it’ approach to your Social Media channels. As your Digital Concierge, we inspire visitors to become paying guests.

SMM for Hotels

WHAT ARE THE BENEFITS OF Social Media Management for Hotels

  • Increased Number of Enquiries and Bookings
  • Increased Brand Awareness and Customer Loyalty
  • Improved Customer Service and Positive Reputation
  • Memorable Customer Experience
  • Valuable Customer Insights
  • Increased Direct Web Traffic
  • Improved Results in Search Rankings


OUR Social Media Management Services for Hotels

  • Consistent Branding and Delivery of Your Brand Voice
  • Content Creation that is Relevant to Your Audience
  • Content Scheduling that is Regularly Updated
  • Optimised and Researched Hashtags
  • Promotion Across Multiple Relevant Social Channels
  • Highly Targeted Ads
  • Connections with Appropriate Influencers
  • Social Media Reputation Management
  • Social Media Channel Monitoring and Responses
  • Creative Social Media Ideas for Your Hotel
  • Targeted Social Media Marketing for Your Hotel
  • Regular Check-Ins and Reports on Your Strategy
  • Access to and Training on a Real-Time Dashboard to Monitor Your Analytics
  • Consultation on Promotion Ideas and Campaigns
  • Consultation on Strategy and Promotion Implementation

“With an abundance of energy and thorough subject knowledge, Virtual Solutions has helped our new business develop its social media presence. They continue to guide us on our journey with humour and tenacity; being flexible to our evolving needs. Can highly recommend.” 

Eliot Seaborn-Wren – The Carlton Hotel