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The Benefits of Exceeding Guest Expectations

The Benefits of Exceeding Guest Expectations

Several things come to mind when considering what the modern guest expects. The modern travel and hospitality industry is all about advanced technology, artificial intelligence, virtual reality, hyper personalization, and self-service – among others. With guests expecting more and more, it’s worth thinking about the benefits and return on investment of exceeding those expectations.   [...]
The Push for Sustainable Food Packaging

The Push for Sustainable Food Packaging

The Push for Sustainable Food Packaging   The demand for sustainable products and practices has been on the rise for some time now. In the food and beverage industry, this not only means looking for more sustainable ways to source and transport products, it also means using sustainable materials for food packaging.   The push [...]

How To Encourage More Group Bookings To Your Hotel

In 2017, the global market for group bookings was estimated to be more than $190 billion. (Worldhotels.com)   The type of group bookings that you offer, and how you promote it to your audience, will depend on a number of factors – including the size of your establishment, the type of people that make up […]